Frequently Asked Questions

What happens if damage is discovered during my deck renovation?

Not everything can be seen during an initial inspection. Once existing decking, railing, or exterior finishes are removed, concealed issues such as rotted framing, deteriorated plywood, or improper connections may become apparent.

If unexpected damage is discovered, we’ll explain what was found, why it matters, and what options are available before proceeding with work outside the original scope. Our goal is to address the underlying problem properly rather than simply cover it with new materials.

Why can estimates from different contractors vary so much for the same project?

Two estimates may look similar on paper but include very different scopes of work. Material quality, installation methods, structural preparation, finishing details, and even how existing conditions are addressed can all affect the final price.

For example, one estimate might include replacing deteriorated framing, reinforcing railing connections, or finishing exposed edges, while another may only cover the visible surfaces. When comparing estimates, it’s important to understand exactly what’s included, not just the bottom-line number.

At LBIsland Exteriors, we aim to provide clear, detailed estimates so you understand what you’re paying for and what to expect.

Can I replace my deck boards without replacing the entire deck structure?

Absolutely, in many cases. If the existing framing is structurally sound, replacing the decking can be a practical way to give an older deck a completely new appearance without rebuilding everything underneath.

However, there’s more to consider than whether the framing looks good. Joist spacing, structural connections, existing damage, and the requirements of the new decking material all play a role. For example, some decking products require additional support, particularly on stairs or when boards are installed diagonally.

We’ll evaluate the existing structure and explain whether resurfacing makes sense, what improvements may be necessary, and when a more extensive rebuild would be the better long-term investment.

What should I expect when I contact LBIsland Exteriors about a project?

Every project starts with a conversation. Whether you have a detailed plan or just an idea of what you’d like to accomplish, we’ll discuss your goals, the existing conditions, and the options available.

Depending on the project, an on-site visit may be necessary to take measurements, evaluate the structure, and discuss materials or design considerations. You’ll communicate directly with the owner throughout the process, from the initial discussion to the work itself.

There’s no need to have everything figured out before reaching out. Part of our job is helping you understand what’s possible and how to move forward.

How long will it take you to complete the work, and what could affect the schedule?

Project timelines depend on more than just the size of the job. Material availability, project complexity, weather conditions, permitting requirements, and the condition of the existing structure can all influence scheduling and completion.

For example, a straightforward railing replacement may require considerably less time than a deck renovation involving demolition, structural repairs, or multiple trades. Coastal weather can also affect certain installations, particularly when fiberglass work or other weather-sensitive materials are involved.

We’ll discuss the anticipated timeline before work begins and keep you informed if unexpected conditions require adjustments. Our priority is completing the work properly, not rushing through important details to meet an unrealistic deadline.

My Fiberglass deck has soft spots or cracks. Does the entire deck need to be replaced?

Not necessarily. Cracks, soft spots, bubbling, or deteriorating fiberglass can have several causes, and the visible damage doesn’t always tell the whole story.

Sometimes a localized repair is possible. Other times, moisture has reached the plywood or framing underneath, creating damage that extends beyond what’s visible on the surface. Simply applying another layer of fiberglass over compromised material won’t correct the underlying problem.

The best approach depends on the condition of the existing deck and what’s discovered during inspection. We’ll help determine whether a repair, partial reconstruction, or full replacement makes the most sense for your situation.

Who will actually be working on my project?

When you hire LBIsland Exteriors, you’re working directly with the owner, not being passed from a salesperson to an unfamiliar crew. From the initial conversation and planning to the work taking place at your property, you’ll have a consistent point of contact throughout the project.

Depending on the scope of work, certain projects may involve additional skilled trades or specialized subcontractors. Regardless of who’s involved, I’ll remain your primary point of contact and help coordinate the work so you know what’s happening and who to speak with if you have questions.

Every deck, railing, and exterior renovation comes with its own set of questions, and the answers aren’t always as straightforward as you’d expect. Here are some helpful insights into the materials, construction considerations, and decisions that go into planning a project with LBIsland Exteriors.